Kostum FAQ — Warranties
Answers to your questions
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How long are your products guaranteed?
Our aluminium products are guaranteed for 30 years against any manufacturing defect or abnormal deformation, with the exception of the Céklo collection, which is guaranteed for 20 years.
Wooden parts are guaranteed for 30 years in Accoya and 5 years for all other wood species.
The powder coating is guaranteed for 30 years, and for 20 years on the Céklo collection and the Ivor carport. This powder coating guarantee is reduced to 10 years for products installed less than 5 kilometres from the coast, to 5 years under 500 metres, and is excluded under 50 metres.
Motors are guaranteed for 2 years, as are accessories and hardware (hinges, handles, locks, rollers, etc.).
These guarantees apply subject to compliance with our installation, storage, use and maintenance conditions. Full details, range by range, are on our Warranties 2026 page.
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All Kostum gates can be motorized. The type of motorization depends on several factors: swing or sliding gate, weight and dimensions of the gate... Taking these characteristics into account, Kostum installer partners will determine the most efficient and suitable motorization for your needs.
And because Kostum adapts to your lifestyle, you can motorize your gate later, after installation.
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