Repair my product
Solutions to repair your product
Contact your installer
Your Kostum installer stays close to you even after the installation of your gate, fence, railing, pergola or carport. In case of malfunction or damage, they are your main contact throughout the lifetime of your product.
Upon simple presentation of the order number, your Kostum installer commits to provide you with a diagnosis, a quote and an intervention schedule according to your request.
Replace a part yourself
Do you own a gate? Kostum offers a selection of spare parts for swing and sliding gates. It is simple: order the part online and receive it directly at home to carry out the replacement.
For any other product, we invite you to get in touch with your installer.
See the spare partsGoing further
A specific question?
At Kostum, we listen to you and accompany you throughout your project. To help you effectively, our FAQ has been specially designed to answer the most frequently asked questions: information about our products and services.
See the FAQHow to maintain your product?
To preserve the shine and longevity of your gate, fence, railing, pergola or carport, regular maintenance is essential. Aluminium, glass or wood: each material requires specific care to last as long as possible. Discover the simple habits to adopt, the recommended products and the mistakes to avoid.
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