Activate my product warranty
At Kostum, we believe a product does not stop at its installation. It goes on living with your home, your garden and your family. That is why we invite you to register your installation: so we can support you better, advise you better and offer you a simpler, smoother and longer-lasting service.
The benefits of registering my product
Tailored, responsive support
By registering your model, you allow us to identify your project precisely. Should the need arise, we point you straight to the right solution: your partner installer or our after-sales service.
Easier identification of replacement parts
Knowing your model, your installer's name and the installation date, our after-sales team can guide you efficiently towards the right original spare parts (accessories, motorisation, home automation, etc.).
Register my product
Enjoy a photo shoot
At Kostum, we love the real thing: gardens that are lived in, bursts of laughter and natural light. To showcase our products at the heart of your daily life, we invite you to enjoy a friendly and one-of-a-kind experience.
How does it work?
1. Getting in touch
We put you in touch with a professional photographer, free of charge. They will contact you to agree together on the ideal day and time.
2. The shoot
The professional photographer comes to your home to photograph your Kostum installation. It is also the perfect opportunity for a lovely family portrait in your garden!
3. Sharing
All the photos are yours to keep as personal mementos. On our side, we will only use the shots of the product to illustrate our future communication materials.
Made in France, guaranteed for 30 years.
Kostum products are designed to stay with you as long as possible. Manufacturing and lacquering are guaranteed for 30 years, subject to regular maintenance and excluding the exceptions detailed in our terms and conditions.
50 years of French know-how and custom work
600 qualified installers for a flawless installation
20,000 custom projects completed every year
30-year warranty on manufacturing and coating
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